Page 5 - RSOG ANNUAL REPORT 2019
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While it may not be  VUCA in its strictest sense,     Our sharing sessions, in the form of Leadership
        the unprecedented change of government in             in  Action (a leadership-focused seminar), Policy
        2018 was uncharted territory for Malaysians.          Discourse Series (policy-related dialogue sessions)
        This is even so for our public service, who have      and Food for Thought (a small group discussion
        had to adjust accordingly, and at some point, the     on topics related to leadership and public policy),
        institution had to play a more enhanced advisory      allowed RSOG to open its doors to the broader
        role to the executive in an unfamiliar role.  The     public who are interested in exploring leadership
        situation, in hindsight, could be best described as   lessons  by  prominent  speakers  and  intricacies
        the change curve. Changes often spark a myriad        of policymaking at all levels of government.
        of emotions and it affects how trust is built, broken   Consistently, the need for effective and meaningful
        and managed.  This is coupled with evaluating         communication seem to raise in these sharing
        each other’s competence over the matter and at        sessions, along with the need to have a mutual
        the end of the equation is often questioning the      understanding  of  each  other’s  situation  and
        status of one’s credibility and integrity. The key that   background.
        unlocks this sense of ambiguity and complexity
        is simply constant, meaningful and effective          In 2019, a total of 43 programmes were successfully
        communication.                                        implemented. 1,929 public and private sector
                                                              leaders  were  the  direct  beneficiaries  of  these
        RSOG itself was faced with these challenges           programmes and our fervent hope is that these
        in 2019.  Alhamdulillah, we persevered and as         leaders would take the learning forward, sharing
        things stand, we hope to celebrate our 10th year      it further within their respective organisations to
        anniversary in July 2020, Insya Allah. We remain      ensure that more would benefit from these learning
        ever more committed in our pursuit of advancing       experiences. We believe that sharing these learning
        Malaysia’s senior public sector leaders, across all   knowledge is a step towards recreating the culture
        service sectors. Our programmes are always with       of mentoring and instilling the values of coaching.
        the intention to provide an enhanced learning
        experience for our participants, sharing the          RSOG would not be where we are without
        latest  findings  and  comparing  best  practices.    our stakeholders.  Therefore, we conducted a
        We believe that the past year has allowed our         stakeholder engagement workshop in November
        programmes to deepen its meaning and purpose          2019, to get feedback from our stakeholders in this
        as we consider the nuances of our institutions,       pursuit of public sector leadership development.
        the roles each sector  plays in  development and      The session certainly gave us plenty to ponder on
        nation-building, and the core values that hold our    as  we  saw  what  we  did right  and what areas  we
        national character. 2020 is a milestone and will be   could further explore into. We certainly welcome
        a commemorative year for Malaysia in many ways.       more feedback that you have and how we can do
        We would like to take this opportunity to reflect     more.  We strongly emphasise the importance of
        and share what we have contributed in this 2019       teamwork and I am proud to have a dedicated
        Annual Report.                                        team who are positive in embracing the changes
                                                              and challenges that this VUCA environment offers.
        Our  executive  education  programmes,  which
        includes our signature Senior Leadership              I remain humbled by the guidance of our Trustees
        Programme      and   Open     Programmes,     saw     and stakeholders, who keeps urging RSOG to
        positive  feedback  from  participants,  providing    continuously improve.  This keeps us motivated
        the encouragement for its continuation. We also       in our aspiration to build future-ready leaders for
        reintroduced our Emerging Leaders Programme,          the  nation.  Thank  you  for all  your  support  and
        designed and delivered for middle-managers,           contribution, not only for 2019 but also for the past
        to best maximise our international partners’ stint    years since our inception. We look to the year ahead
        in Malaysia and to create more opportunities          to serve you with the highest form of Integrity,
        for learning and development at all levels in the     the Courage to do more with less, creating more
        public sector. Following our efforts to broaden       Innovation in our delivery, and instituting positive
        our business activities, we are proud to share that   Change in all that we do.
        our customised programmes have increased  its
        breadth and depth. Our clients include agencies,      Thank you
        departments, and state governments.  We saw
        how these organisations are looking for ways to       AZMAN HISHAM CHE DOI
        enhance their strategic planning, their service       Chief Executive Officer
        delivery and operations, and how to best adapt
        to changes and challenges that the current
        environment presents.


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