Page 4 - RSOG ANNUAL REPORT 2021
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MESSAGE FROM THE CEO





        It goes without question that over the last two (2) years,   in 2017 set the foundation for achieving greater heights
        countries around the world have had to face the global   focusing on developing homegrown programmes,
        impact of COVID-19 on societies and economies, some    strengthening stakeholder engagements, and building
        more  so  than  others.  Global  leaders  were  flung  into   a strong client base with various ministries, state
        unchartered territories, one they hardly know much about   governments and related agencies.
        with expectations running high to step forward and lead
        the way, putting aside their own apprehensions amidst   Since taking over the helm of RSOG in November 2021,
        uncertainties,  shifts and changes, some unanticipated   after more than 30 years of academic teaching and a long-
        and mostly unprecedented.                              standing history of serving Universiti Teknologi MARA
                                                               (UiTM) in various leadership positions, the immediate
        Closer  to home, our  public  sector leaders  have     emphasis is to further strengthen RSOG’s development
        demonstrated wisdom, strategic thinking skills, and agile   of home-grown research informed training modules. The
        leadership in adapting to the changes in the environment   focus on programmes for 2022 onwards are centred
        and managing the  complexities  of the  pandemic  to   on four knowledge domains; Leadership, Governance,
        safeguard the wellbeing of the people and the country.   Policy Development and Advanced Management.
        New strategies were implemented to steer through the
        disruptions which translated into high vaccination rates,   In this volatile and dynamic world, change is foreseeable
        easy availability of self-test kits and comprehensive   and must be welcomed as it creates the potential to
        Standard  Operating  Procedures  (SOPs)  ready  for  all   learn and grow. Programmes designed and developed by
        scenarios. The government machinery was also quick to   RSOG are not only centred on theories and knowledge but
        adjust to the new norms in the work environment and    goes far beyond - geared towards building resilience, being
        accelerated the use of technology to enhance public    innovative, rationalising things before planning and the
        service delivery.                                      agility to navigate through complex situations. In addition,
                                                               we firmly believe the importance of leaders possessing
        As experienced by countless training institutions, RSOG   good values to carry out their duties more effectively
        had to put in place various counter measures and rise   and sincerely. An effective leader should have a purpose,
        to the challenge of propelling continuous learning     belief, leadership style and management approach
        within unpredictable surroundings. The development     driven by values.
        and delivery of high-quality programmes for our main
        stakeholder,  the  Public  Service  Department  and  other   RSOG is  committed  to creating  and providing  a
        reputable clients remained a high priority. Despite the   conducive learning environment. Hence, the office
        volatile and challenging environment, RSOG was able to   relocation  to  Quill  18,  Cyberjaya  in  April  2022  aims  to
        engage the expertise of local and international speakers   provide such an atmosphere with comfortable training
        while strengthening relations with existing partners   rooms that offer natural lighting, numerous training
        and creating new business opportunities. One common    facilities and an executive lounge among others.
        thread in navigating through these changes is the role of
        leadership.                                            Certainly, there are many challenges ahead. We at
                                                               RSOG aspire to continue innovating and strengthening
        For the most part of 2021, under the stewardship of    our programmes to ensure leaders in the public service
        my predecessor, Encik Azman Hisham Che Doi, RSOG       are future ready; equipped with the best skills and
        successfully delivered a total of fifty-six programmes   knowledge to lead the government and the people.
        and activities in the form of leadership development
        programmes, webinar series, a conference, and several   To end, I would like to express my deepest appreciation
        speaking engagements; primarily in either fully virtual   to the Board of Trustees, Board Advisory Committees,
        or hybrid format. In addition, the research team initiated   stakeholders, and strategic partners for the constant
        four leadership related research activities to develop our   support, encouragement, commitment, and confidence
        tacit knowledge repository and local case studies. The   in RSOG to date and moving forward.
        research activities echo RSOG’s belief on the importance
        of understanding the needs of the public sector and    Thank you.
        closing the gap between the existing and ideal leadership
        needs to facilitate future ready leaders that can better
        serve the nation.
                                                               YBrs. Dr. Hj. Mohamad Kamal Hj. Harun FASc
        Everyone at RSOG played an important role in making    Chief Executive Officer
        sure the new strategic business direction first initiated   Razak School of Government




        02   RSOG Annual Report 2021
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